As Woodfin has grown over the decades of doing business here in Richmond, we've heard just about every crazy, off the wall question you can imagine. Heating, cooling, oil, electric, name it, we've heard it.

We're often asked about budgeting, payment plans and paying online, maintenance agreements (we call them comfort protection plans!), and customer rewards programs, so we've outlined a few links below for you to find out more.

If you have a specific question, please call us directly at 804-730-5000, or fill out a contact form and we will get back to you as soon as possible.

  1. With a Woodfin Budget Payment Plan, you can spread your fuel costs over 12 even payments throughout the year — we think it's a great way to take control of your energy costs.
  2. Our Comfort Protection Plans are great options for many of most faithful customers. We offer plans for gas heat, heat pumps, Oilheat, air conditioning, generators, plumbing, and electrical! We even have a comprehensive home security plan!
  3. Financing can often make the difference for those important home improvement projects. Check out our financing page, but more importantly, when it comes to something like financing, we encourage you to speak to one our financing experts. Just call us at 804-730-5000, and ask about financing options!
  4. With Woodfin's Online Payment Center™,we enable you to access your account, review your statements and payment history, and pay your bill — all with a few clicks.
  5. For those who appreciate being rewarded for their loyalty...we offer the Woodfin Faithful Friends Customer Rewards Program! Sign up, and you'll start earning Woodfin Paw Points for every dollar you spend. Your continued business and support is the key to our success.


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